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# Easier Agent Organisation Design ## Design Rule Do not build one all-purpose assistant. Build a small organisation of agents that mirrors Easier's operating model: - Marketing generates prospects. - Sales converts prospects. - Relationship maintains trust and momentum. - Fulfilment delivers results. - Operations builds and guides the machine. - R&D improves the product and strategic edge. Each agent needs a role file, SOPs, permitted tools, hard gates and reporting loop. ## Agent Org Chart ```text Anthony / Founder | +-- COO / AI Ops Manager | Owns: shared soul, roles, gates, evals, memory filter, scorecards | +-- Founder EA | Owns later: briefs, reminders, decisions, bottleneck surfacing | +-- Research Analyst | Owns: papers, competitor scans, product insight, market synthesis | +-- GTM Analyst | Owns: ICP, messaging, lead magnets, outbound and content ideas | +-- Sales Assistant | Owns: call prep, proposal drafts, objection libraries | +-- Relationship Assistant | Owns: client context, agendas, follow-up drafts, risk flags | +-- Fulfilment Analyst | Owns: strategy docs, reporting interpretation, tests, SOP support | +-- Operations Specialists Own later: retrospectives, SOP gaps, hiring/process prompts ``` ## Global Rules Every agent: - Produces drafts and recommendations first. - Cites source notes or says when it is inferring. - Uses raw evidence before compiled knowledge. - Writes no external message without approval. - Does not change spend, contracts, client systems or access permissions. - Logs meaningful decisions and proposed changes. ## Role Template Each agent gets: - `soul.md`: identity, purpose, tone, refusal boundaries. - `agents.md`: startup instructions and relevant vault paths. - `heartbeat.md`: recurring loop and cadence. - `sops/`: one recurring situation per file. - `evals/`: examples of good and bad outputs. - `gates.md`: actions requiring human approval. ## Recommended First Agent ### COO / AI Ops Manager Why first: - Anthony does not just need an assistant; he needs an AI operating system. - The first job is to convert context into roles, gates, SOPs and evals. - This role can safely build future agents before any connector writes are enabled. Do first: - Maintain `SOUL.md` proposals. - Design specialist agent roles. - Run daily and weekly cross-department reviews. - Turn Notion/SOP/context into structured vault pages. - Propose connector scopes and approval gates. - Maintain the agent backlog and evals. - Enforce the memory filter: source receipts and digests first, raw archive imports only with explicit approval. Do not do first: - Write externally. - Modify Slack client channels. - Bulk-import raw transcripts, Slack history or Google Drive creatives. - Change n8n workflows. - Create credentials. - Edit live systems. ## Later Candidate Agents ### Founder EA Why later: - Matches the semi-organised founder reality. - Creates daily capture and review habit. - Helps all departments without needing external write access. - Can surface bottlenecks across Notion/Airtable/Easier Now later. Do first: - Daily brief from supplied notes. - Weekly review of decisions, commitments and blockers. - "What am I forgetting?" recall workflow. - Draft-only Slack interface later. ### Research Analyst Why later: - Low-risk compared with customer communication. - Strong fit with Hermes, `llm-wiki`, QMD and gbrain. - Feeds product, marketing and R&D. Do first: - Public research digests. - Citation-backed synthesis. - Competitive scans. - Easier Now feature thesis notes. ## Later Agents ### GTM Analyst Useful for: - ICP refinement. - Lead magnet ideas. - Content briefs. - Outbound campaign hypothesis generation. Delay because: - It may touch prospect data and public messaging. ### Sales Assistant Useful for: - Fathom call summaries. - Consultative call prep. - Proposal handover drafts. - Objection library maintenance. Delay because: - It touches money, persuasion and client trust. ### Relationship Assistant Useful for: - Client agenda prep. - Follow-up drafts. - SLA reminders. - Relationship risk review. Delay because: - It needs careful privacy and message-approval gates. ### Fulfilment Analyst Useful for: - Strategy docs. - Tracking/reporting interpretation. - Creative and test libraries. - SOP consistency. Delay because: - It will eventually interact with client performance data. ### Operations Specialists Useful for: - SOP gap reviews. - Weekly retrospectives. - Hiring and delegation prompts. - System health checks. Delay because: - It should observe logs before improving processes.
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