entities:
- - fulfilment-monthly-report-may-2026
- Page
topics:
- fulfilment-monthly-report-may-2026
- raw
- synthetic
- knowledge
Active Accounts
| Client |
Service |
Status |
Hours Used / Allocated |
| Acme Corp |
SEO + Paid |
On track |
32 / 40 |
| Zenith |
Paid media |
Behind |
18 / 30 |
| Greenline |
Strategy only |
On track |
6 / 8 |
| Northshore |
Content |
Ahead |
22 / 16 |
Capacity
- Total allocated hours: 94 / 160 (59% utilisation)
- Rachael (AM) is stretched across Acme + Zenith + Greenline. Reporting that Zenith is particularly time-consuming because of unclear client feedback loops.
- Freelance copywriter (Jen) used for 12 hours on Northshore content. Quality good, turnaround consistent.
Issues
- Scope creep on Northshore — original estimate was 12 hrs/mo, actual is 22 hrs/mo. Need to re-scope or adjust retainer.
- Zenith client feedback takes 5-7 business days per round. This is burning retainer hours on waiting/rework.
- No formal project management tool for tracking fulfilment capacity across team.